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Here are some of the most common Amazon Fire TV Stick issues and how to fix them. Open it. Can I watch STV when I'm on holiday? Very frustrating. Mine is doing the exact same thing. Mine is doing exact thing. Error code PLR-1002. Step 1: Navigate to the Fire TV Stick Settings menu and select 'My Fire TV' option. Go to Home > Settings > Support > About This TV. The channel guides come up. Still wont work. Please assist. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. Hi Chris, tv details as follows, not tried resetting the hub, should I? Used it for years and suddenly it cant connect to the network! Is this true??? Spoke to Amazon. I want a refund! My fire tv asks for registration after several days being registered. This will solve many of the most common issues. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. I cant figure out why. So obviously the fire stick as a whole is having major issues. Mine doing same thingblack screen with white amazon logo. I tried every suggested troubleshooting method but nothing worked. Common Amazon Fire TV Stick issues and how to fix them If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. I went to my garage and got my 12 pound hammer and smashed it to its. UE46C5100 - MainBoard has been changed. I am fed up. Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. How to reset or else. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Reading, learning, fixing stuff, volunteering to help others, etc. You can also use your smartphone as a remote control for Fire Stick. 10:37 AM postcode and select your marketing preferenceand then click join STV. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Then did all of the above nothing worked. Search our help centre for help with out web site, Mobile apps or TV apps. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. My remote wont turn on the fire stick at all just the tv and volume works. Tried everything above, not working. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. Scroll down to the menu option marked Restart and select it. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. Check your TV's HDMI input. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. My Firestick is stuck on the black screen with logo??!!! If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. But, I've had it confirmed: it's no longer possible to support the latest requirements of the STV Player on 2011-2014 (D range to H range) models due to technical limitations, and so it's been removed. Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. Step 1: There are a few devices that do not support screen mirroring with Fire TV. If youre not signed in, enter your email address and click Continue. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! Mine arrived yesterday and is stuck Downloading the latest software. Follow the instructions to sync video and audio output. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. So frustrating!! Thats the same issue Im havinghave yall been able to fox yalls? What I have found is that the built in player has this issue. Its stuck on the updating screen and I factory reset it twice. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? It freezes when playing anything from Hulu. How do I link my smart TV to the STV Player? Tried all suggestions over 10 times. 03:45 PM Same thing! STV | Help & Support : Troubleshooting - STV Player Casting content to a Fire Stick from a smart device or computer can require extra work. Last time I used the stick, I allowed it to update and it was just fine during that session. Thanks! Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. Solved: No stv player - Samsung Community Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. Have a good one. I do not have Alexa. Its also a good idea to try a different HDMI port on your TV if there are multiple. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. It started with buffering and now it says network disconnected. Same problems- drops app in middle of program and remote navigation is incorrect at times. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. I found the perfect fix. Follow the directions that are posted above. 06-07-2021 Duh! If you are having this issue we would Look the for the red Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. Try updating to this through Home > Settings > Support > Software Update > Update Now. There does appear to be an update to your TV to version 1374.0. The Fire TV will automatically pair with the remote. Same thing. Even tried deleting apps and clearing cashes. Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. I dont know what to do anymore. The service provider and seller, no one is responding. Do they work after the factory reset or does the issue continues? Ugh!! 03:13 PM Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. I'm on an iOS device and get an Error Code 3 message. To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. Monty.I did this and it totally fixed the problem on both my firesticks. The home screen never loads. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Frustrating! Your settings should be accessible after you reset the device. Is that the problem? To provide the best experiences, we use technologies like cookies to store and/or access device information. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. What Is the Trans-Atlantic Data Privacy Framework? It lets hearing implant users hear a variety of audio content. Your. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 I have many Fire Sticks but this was the first 4K. Your Account 4. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. I was going insane because like you said there was no time to do anything. My TV broke so we inserted it to another TV and hasnt worked since. My Roku TVs (3) never give me issues. Amazon need to fix it dont they. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Now wont initialize no matter what is done. Other apps do update. Im in UK. Step 3: Remove the batteries from the remote. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. Why is Chromecast not showing on my iOS app. Im glad its not just mine but what is the real solution? Step 2: Release the buttons and wait 60 seconds before continuing. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. I really have a bitter sweet relationship with the firestick. Im so frustrated, considering going back to cable instead of streaming. I have contacted Amazon and they say wait a few hours. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. [SOLVED] BBC iPlayer Not Working - 2023 Guide - Super Easy Keep checking back for updates from editors whenever there is a verified TV player outage going on. Checking your modem's lights can provide insight into its current internet connection status. No issues until about a month ago. Help? If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. In this part of the settings, youll see an option to Enable Display Mirroring. While many devices should be able to mirror your Fire TV even without this mode enabled, turning this on will make it easier for other devices to find your Fire TV. 17-06-2022 A saving of $800, you're probably too busy thinking 'huh, laser TV?' Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. Hi@Maz6 you certainly have the latest firmware. Copyright 1995-2023 All Rights Reserved. I think someone is messing with Amazon and their customers. Amazon suks. Step 2: Navigate to Applications > Manage Installed Applications. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? STV Player: TV you'll love - Apps on Google Play Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. It can also help to check for updates for your Firestick in case its an issue with outdated software. If the logo is displayed on your television screen, your device is likely stuck. I am using the power supply that came with it. Note; If youre already registered for an STV player account, youll be asked to enter 15-06-2022 When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. It takes me a good 5 minutes to turn on my tv. Im sick of both of them. Another TV with a fire stick is fine. If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. STV Player | Everything that's on STV plus a whole lot more Doesnt load, kicks me out of being registered, and Im getting tired of it. Go to Home > Settings > Support > About This TV. Not have Hulu, Netflix, showtime, discovery and two more apps? Just says fire tv in the screen all day and night. See all 16 articles. First, you can uninstall and reinstall the app; then, try restarting the device. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. 04:30 PM Did u get it to work? However, there is a fair bit of overlap when it comes to some of these problems. Nothing is working. This Fire stick seams to only work smoothly with Amazon Prime. If I want to watch something I have to plan 5 minutes ahead so I can reboot. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. No reset on the stick that I can see! They recommended to buy a new one. same thing here, push home button & just blinks a red light for a while, thats it. This cleans up the temporary files stored on its storage and helps you start afresh. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. Also, have you tried a Smart Hub reset of the TV? Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. In many cases, restarting the device and WiFi router can help. What do I do? However, if youre experiencing issues with your Firestick not working, this guide will help you out. Any ideas? This tip can also make a Fire Stick run faster if it feels sluggish. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! 07:16 AM Head into the settings of your Fire TV device and open the display and sounds tab. But now what! Go toSettings -Support -Self Diagnosis > Reset Smart Hub. Step 2: Scroll to the bottom of the menu and select Restart. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Now on my second new Firestick, having returned the first one due to issues. It helps if I restart fire stick thru settings, but now Im having to do every e evening. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. From there, click the 'Settings' icon followed by 'All Settings'. The following message is shown if your device is unable to use the STV Player app. I answered my question the fire stick does not work. It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. Some users reported that BBC iPlayer not working is caused by the incorrect system time. Can u help. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. There is sound on start-up when Fire Stick first appears on-screen, but not after that. STV Help and Support. TV and internet working fine. One, that is within feet of the modem often says cant connect to wifi. My old Firestick without Alexa works fine!! There is differently a glitch with the STV player and the samsung software. Spend an hour of your time and fix your stick. How do downloads work? Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. How do you factory reset the firestick? Any advice be helpful. in. 1000s of hours of shows available only in the app. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. The last resort is a factory reset. How to Fix It When a Fire Stick Is Not Responding - Lifewire Did EVERYTHING in this article, nada. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). Any other ideas? . 11-01-2022 This email address is currently on file. I even bought adapter for ethernet usage instead of Wifi but I cant get to the settings themselves to tell it what I did and I need to forget the previous network. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. Unplugged and reset router. It wont even let me try to reconnect my Wi-Fi. STV Player - Dramas you won't see on TV - amazon.com Then I guess that is why mine is not working!! If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. It finally updated. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. No joy. He writes about Windows 10, Xbox One, and cryptocurrency. I have had issues since 9 am cst this morning. ) in. It kept rebooting due to storage issue. Ive unplugged the stick from power and changed HDMI ports then changed it back again. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Remote control batteries are fresh. Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. Not sure what to do now. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. I have a rental house where most annoying is the fact that the live menu is not working. Right John! Everyone should do thisworth a shot and it did not take that long. The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? If you're still having problems, you likely need to boost your Wi-Fi signal. iPhone v. Android: Which Is Best For You? Unplugged for hours but still wont reboot. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? You purchased a Fire TV Stick to watch your favorite content, not the logo! Im having a lot of the same issues posted. I will update findings if I am successful in my trials with this. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. Even when I took it out, the tv still doesnt work. It is not what it is crazy led up to be. If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 They dont have complete knowledge. Be sure your TV is turned on. What Causes Amazon Fire Stick Loading Problems? Bought a new one and same thing. We'll update you here when there is an official ITV Player outage. STV | Help & Support : Support - STV Player A laser TV is essentially a laser-powered ultra short throw (UST) projector. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Home page takes forever to load and once it does, the apps wont load after you select them. Sometimes a Fire Stick takes a while to load or install updates. Thank you so much! Step 7: Hold the Home button on your remote for 40 seconds, then release. Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. mine keeps restarting completely. It is still working good? STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. Step 3: Select Restart to confirm the action. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. Restore the Fire Stick to factory settings. Reset the WiFi. Help my tv screen now only show tvfire and nothing else remote no longer working. Why??? May have something to do with updating the phone to Android 12? A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. 3 devices now with issues in my home. I previously moved it from one tv on first floor to another tv on second floor. But I cant register it again. How did you fix this ? While you're on the main screen, select the Settings option at the top. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. The final solution you can try if things are still loading slowly is to try and position the Firestick and your router as close as possible, and to remove any obstructions between the Firestick and the router. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. TV thinks my Roku is an Apple TV - how to change? Channel 11 in firestick does not work properly, My fire stick was fine one night. Help Please 4-5-22. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. Only had the tv for 6 months. in, 11-01-2022 STV | Help & Support : STV Player Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. Pretty frustrating, can anyone help please? After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. Delete the Fire Stick app and reinstall it. I think Ill switch to Roku too. is it possible to download it to Firestick for example? Now working fine. TV Player down with problems, Mar 2023 | Product Reviews 1 Firestick and I get issues daily. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Press the 'Home/Start' button on your remote and you'll see the launcher bar. Unpacked the Firestick and set it up correctly. Did our solutions help you get past the problem? If you are not receiving newsletters, please check your spam folder. Tried re-updating, and it says its up-to-date. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Then, sign back into the network to reconnect to it. Ideally, it would be best to connect the Fire Stick directly to the wall. Youll be presented with a web address and unique 5-digit code on your TV screen. Try changing them for new batteries to see if this fixes the problem. My newer firestick is still working fine. There was 3. Treat it like a hard drive. Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. Everything seemed to be good then all of a sudden it went to blank screen. Holding down the select play/pause does nothing. I tried changing batterys and unplugging device and still have the same thing. I dont understand storage issues! After a year of not being able to use it, I am doing a factory reset. Time Machine vs Arq vs Duplicati vs Cloudberry Backup. Is it from the weather??!!! Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. my firestick is 6 months old and has stopped working, Ive tried everything. 03:09 PM I dont have this issue with Chrome. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. How to Fix a Fire TV Stick That's Not Working - MUO